Conditions
1. SCOPE
The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
2. CONTRACTING PARTIES, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase agreement is concluded with Gürkan Tasli - Bemus Stahlwaren.
By placing products in our online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods in your shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.
3. Contract Language, Contract Text Storage
The language available for concluding the contract: German
We do not save the contract text.
4. DELIVERY TERMS
Shipping costs are added to the stated product prices. Details regarding shipping costs can be found in the individual offers.
We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.
5. PAYMENT
The following payment methods are generally available in our shop:
credit card
When you place your order, you provide your credit card details. After your verification as the legitimate cardholder, the payment transaction will be processed automatically and your card will be charged.
PayPal, PayPal Express
During the order process, you will be redirected to the PayPal website. To pay the invoice amount via PayPal, you must be registered with PayPal or register first, log in with your access data, and confirm the payment instruction to us. After you place your order in our shop, we will request PayPal to initiate the payment transaction. The payment transaction will then be processed automatically by PayPal. You will receive further instructions during the ordering process.
Sofort by Klarna
After submitting your order, you will be redirected to the website of the online payment provider Sofort GmbH. To pay the invoice amount via Sofort, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will then be processed immediately by Sofort, and your account will be debited.
Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you the option of paying by invoice. Please note that Klarna invoices are only available to consumers and that payment must be made to Klarna. When you choose to pay by invoice with Klarna, you always receive the goods first and have 14 days to pay. You can find the full terms and conditions for invoice payments here.
6. RETENTION OF TITLE
The goods remain our property until full payment is received.
7. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please report such damage to the delivery driver immediately and contact us without delay. Failure to report damage or contact us will not affect your statutory rights or their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.
8. WARRANTY AND GUARANTEES
Unless expressly agreed otherwise below, the statutory warranty rights apply.
For used goods, the following applies: if the defect appears after one year from delivery of the goods, any claims for defects are excluded. Defects that appear within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The foregoing limitations and reductions of time limits do not apply to claims based on damages caused by us, our legal representatives or agents.
• in case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty as well as fraudulent intent
• in the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
• within the scope of a guarantee promise, insofar as agreed or
• insofar as the scope of application of the Product Liability Act is opened.
Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.
Customer service: You can reach our customer service for questions, complaints and grievances 24/7 via email at support@muruta.de.
9. LIABILITY
We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.
• in case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty
• in the case of warranty promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on the part of us, our legal representatives or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract.
Furthermore, claims for damages are excluded.
10. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), which you can find here . We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.